Blank PDF Files?

There is a known problem with Microsoft Internet Explorer and Adobe PDF files.  We have confirmed the problem with IE 5.5 and IE 6.0  If you get a blank or incomplete page, or an error message that "the connection has timed out" then we recommend you use one of the following workarounds.

1. Save the file by right-clicking the link to the pdf file and selecting "Save Target As..."  (Macintosh: click-hold). This will allow you to save the pdf file to your local computer.  Save it to somewhere easy to find, such as your desktop.  You can then exit the web browser and open the local file.

2. Use another browser such as Netscape, Mozilla, or Opera.

We regret this inconvenience caused by 3rd party incompatibles.  You can read  what Microsoft recommends, and what Adobe has to say about this problem, but we've not found these recommendations helpful.